At Phelps we pride ourselves on innovation and technology. We understand it takes change to develop with the fast pace improvements in our industry. FV Consulting has helped us tremendously over the years to develop new procedures and improve the efficiency with all of these changes. As a business, we can only manage what we measure. Frederic’s consultations have given us the ability to measure nearly all of our plant and stockroom processes.
Over the last 3 years we redesigned and constructed an uber efficient Stockroom with Frederic’s guidance. Not only has the new layout improved our employee’s efficiency, but it also gives our management a quick overview of each day’s work and delays. This helps our team stay on top of past work orders and has improved our first week fulfillment rate by 40+%, without adding additional full time employees. Frederic continues to impress us with each visit and we appreciate everything he has done for our business and staff.
Dustin Phelps Vice President, Phelps the Uniform Specialists